Article

Broken Web Links, the Easy Fix with a Big Impact

4 min read

Published on February 5, 2025

Solutions: DXP – Digital Experience Platforms
Broken Web Links, the Easy Fix with a Big Impact

That 404 could be causing more issues than you expect

Broken links on a website are a prevalent issue that negatively impacts the user experience, search engine rankings, and overall credibility of your site. With 38% of websites that existed in 2013 no longer accessible and internal and external website links frequently updated or changed, it can be daunting to ensure all of the links shared on a website are still active. 

Fortunately, there are Quality Assurance (QA) tools offering a streamlined and effective approach to identifying and rectifying these broken links, encouraging a seamless browsing experience for all visitors.

Why broken links are a problem

While the annoyance of a broken link may not seem like a major website issue, these broken links can have a negative impact on website performance in a number of ways. 

  • User Frustration: 

First and foremost, broken links lead to a frustrating user experience. When visitors encounter error messages (like the infamous "404 Page Not Found") instead of the content they expect, this frustration can lead to increased bounce rates, fewer sales cart followthroughs, and overall decreased user engagement.

  • SEO Impact: 

Another major impact is that search engines consider broken links a sign of poor website maintenance. This can negatively affect a website's search engine rankings, making your website and all its content less visible, and less findable, to potential visitors.

  • Credibility Issues: 

From a common sense standpoint, websites with numerous broken links appear outdated and neglected. This undermines the site’s credibility and trustworthiness, not to mention a company’s overall brand, in the eyes of users and customers.

The role of QA tools in broken link management

QA tools, such as Acquia Optimize, play a crucial role in proactively identifying and addressing broken links. Utilizing these tools offers several key benefits:

  • Automated Scanning: 

QA tools can automatically crawl a website, systematically checking all internal and external links for functionality. This eliminates the need for manual link checking, saving time and effort, and ensures ongoing review for any links that may break in the future.

  • Comprehensive Reporting: 

QA tools generate detailed reports that highlight broken links, their location within the website, and potential causes. This information enables website owners and developers to prioritize and fix issues efficiently.

  • Integration with Development Workflows: 

QA tools can be integrated into development workflows, allowing for continuous monitoring and testing of links during website updates and changes. This helps prevent new broken links from being introduced.

  • Improved User Experience: 

By proactively addressing broken links, QA tools help ensure a smooth and seamless browsing experience for website visitors, leading to increased engagement and satisfaction.

  • Enhanced SEO Performance: 

By maintaining a website free of broken links, QA tools contribute to improved search engine rankings, making the website more visible to potential visitors.

How tools like Acquia Optimize can help

Acquia Optimize is a powerful QA tool that offers a range of features specifically designed to address broken links:

  • Link Checker: 

Acquia Optimize's Link Checker automatically crawls a website, identifying broken links and providing detailed reports.

  • Content Audit: 

Acquia Optimize's Content Audit feature helps identify outdated or irrelevant content that may contain broken links.

  • Personalization: 

Acquia Optimize's personalization capabilities can be used to tailor content and links to specific user segments, reducing the likelihood of broken links for different audiences.

  • Integration with Other Tools: 

Acquia Optimize integrates with other development and testing tools, streamlining the process of identifying and fixing broken links.

Conclusion

Broken links can have a significant negative impact on a website's user experience, SEO performance, and overall credibility. QA tools like Acquia Optimize offer a powerful solution for proactively identifying and addressing these issues, ensuring a seamless browsing experience for website visitors and contributing to improved search engine rankings. By incorporating QA tools into their website maintenance and development workflows, website owners and developers can effectively manage broken links and maintain a high-quality online presence.

J accelerator-1

JAKALA's Technical SEO Accelerator

Uncovering underlying issues that may hinder search engines from effectively ranking your content.

Broken links aren’t the only issue that can negatively impact SEO. Through a meticulous intake process and technical audit of your web properties, we assess the health and performance of your website, focusing on uncovering underlying issues that may hinder search engines from effectively ranking your content. 

Our Technical SEO Accelerator is essential for optimizing for quick load times, seamless user experience and visibility in search engine results.


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