Case Studies

Barceló Hotel Group: boosting Bookings with an Automated Meta Advantage+ Shopping Campaign

2 min read

Published on January 31, 2025

Solutions: Engagement Programs, IT Operation & Maintenance, Tech Quality Engineering, Technology & Innovation, Sales & Marketing Cost Optimization, Product & Service, Customer Value Management
Travel, Leisure & Transport
Barceló Hotel Group: boosting Bookings with an Automated Meta Advantage+ Shopping Campaign
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The Spanish hotel group Barceló Hotel Group achieved a 29% increase in bookings during the summer season by implementing an automated Meta Advantage+ Shopping campaign, compared to its usual manual setup. 


At a glance

-31%

Cost per booking 

+29%

Booking volume

-35%

Cost per booking initiation 

Context and Challenges

Founded over 90 years ago and headquartered in Mallorca, Barceló Hotel Group is Spain's second-largest hotel chain and one of the top 30 largest hotel groups worldwide. It operates 208 four- and five-star hotels with more than 62,000 rooms in 25 countries, under four international brands. 
 
To boost online bookings during the holiday season, Barceló Hotel Group decided to test an automated approach to enhance the efficiency and performance of its advertising campaigns. 
 
Traditionally, Barceló Hotel Group manually configured its Facebook and Instagram advertising campaigns. To improve efficiency and drive more online bookings, the hotel group opted for an automated Meta Advantage+ Shopping campaign. Advertisers using this advanced solution benefit from AI and machine learning to automate, simplify, and optimize campaign creation and management processes. Advantage+ Shopping campaigns enable advertisers to achieve better performance, greater personalization, and improved productivity without manually testing different budgets, ad creatives, and audience segments to determine the best-performing strategies. 

Approach

To assess the effectiveness of Advantage+ Shopping campaigns, Barceló Hotel Group conducted an A/B test, comparing: 
  • Cell A: Traditional manual campaign setup. 
  • Cell B: Automated Advantage+ Shopping campaign. 
Both ad sets highlighted Barceló's destination properties, featuring discounted promotional prices and a “Book Now” button that directed users to the group’s website. 
The ads were shown to adults in Spain aged 24+. 
  • Cell A: Ads were manually placed in Facebook and Instagram Feeds, Stories, and Reels. 
  • Cell B: Ads used the Advantage+ placements feature, allowing Meta to automatically distribute them across placements with the highest probability of delivering optimal results at the lowest cost. 
Additionally, the Advantage+ campaign budget feature was enabled, automatically distributing the budget in real-time across the best-performing ad sets. 
 
JAKALA, Barceló Hotel Group’s agency, played a key role in designing the campaign and structuring the test, ensuring that advanced technologies were efficiently and strategically implemented. 
In this new campaign, Barceló Hotel Group also leveraged other advanced Meta Advantage+ formats, including: 
  • Advantage+ catalogue ads: This personalized format allowed Barceló to upload its online property catalog to Facebook and Instagram. Machine learning automatically selected relevant property images from the catalog based on each traveler’s interests, enabling direct booking on the website. 
  • Advantage+ catalogue ads for travel: Showcased hotel inventory with dynamic recommendations and real-time pricing based on travel dates. 
  • Advantage+ creative: Automatically generated multiple variations of ad creatives (images and text) to optimize performance. 
  • Advantage+ creative for catalogue: Created highly relevant ads at scale by automatically selecting formats, images, and personalized messaging based on predicted viewer preferences. 

Results

Between July 18 and August 17, 2024, Barceló Hotel Group, with the support of JAKALA, achieved outstanding results, based on Meta Ads Manager’s A/B test reports: 

  • 01

    Reduced cost per booking

    The Advantage+ Shopping campaign lowered the cost per booking compared to the manual setup. 

  • 02

    Increased booking volume

    The campaign generated 29% more bookings than the traditional manual approach.

  • 03

    Lower cost per booking initiation

    The cost per booking initiation decreased compared to traditional manual campaign settings. 

"The Advantage+ Shopping campaign significantly improved our efficiency and performance. By leveraging automation and machine learning, we delivered a more personalized booking experience and achieved remarkable results for Barceló Hotel Group." 

Nicola McGinness, Paid Social Specialist, Barceló Hotel Group 

"Thanks to the advanced AI-powered features in Advantage+, we successfully reached new audiences and significantly reduced the cost per booking initiation." 

Manuela Misuraca, Performance Marketing Manager, Barceló Hotel Group 

 

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Discover more about JAKALA's unique offering

Solution

  • Product & Service
  • Customer Value Management
  • Sales & Marketing Cost Optimization
  • Technology & Innovation
  • Tech Quality Engineering
  • IT Operation & Maintenance
  • Engagement Programs

Industries

  • Travel, Leisure & Transport

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